Need help?
Email spottersupport@dylan.so for private support. Include what happened, the iPhone model you use, and your iOS version, but never send passwords, payment details, or your Apple ID.
GitHub issues are public. Do not include health information, purchase receipts, your Apple ID, or other sensitive information there.
Common questions
How do I restore my subscription?
Open Spotter's subscription screen and choose Restore Purchases. Make sure the device is signed in to the Apple ID used for the original purchase.
How do I manage or cancel my subscription?
Open the iPhone Settings app, tap your name, choose Subscriptions, then select Spotter. You can also manage subscriptions from the App Store account screen.
Why is Apple Health not importing my weight?
In the Health app, open your profile, then Privacy, Apps, Spotter, and allow access to Weight. Return to Spotter and try the import again.
Where are my workouts stored?
Workout records, bodyweight entries, custom exercises, and preferences are stored locally on your iPhone. Removing the app removes its local data, subject to any device backups managed by Apple.
How do I request an App Store refund?
Apple handles purchases and refunds. Submit a request at reportaproblem.apple.com.
Privacy questions
Read the Privacy Policy for details about local data, Apple Health, and subscription processing. For a private question, email spottersupport@dylan.so.